AI Concierge
Expert AI support, on a subscription. So you stop guessing and start putting AI to work.
For marketing and comms pros figuring out how to actually use AI in the work. Whether you're strategizing your own content, delivering for clients, or trying to figure out where to start, you don't have to do it alone.
Built for the in-between
You know AI can help. You've tried a few tools. Maybe you've taken a workshop or read a few guides. But the gap between knowing AI is useful and AI actually changing how you work is wider than anyone admits. AI Concierge closes it. Monthly access to an Austley expert who knows the work, knows the tools, and helps you move from experimenting to operating.
BENEFITS
Why AI Concierge
Personalized support
Office hours calls, as-needed email support, and real feedback on your AI materials. Real eyes on real work.
AI Best Practices Guide
A working reference for using AI well, plus how to build AI-first thinking into your day-to-day.
AI resources
A growing library of templates and swipe files for the AI use cases marketing and comms teams hit most.
Call library
Every office hours call recorded and transcribed, so the answer you needed last month is still there next month.
Annual credit
Apply it toward future trainings, audits, or other Austley services. Yours every year you subscribe.
Real flexibility
Cancel anytime, switch tiers anytime, scale up or down as your needs change.
Pick the level of support that fits
Choose the plan
Two ways to work together. Both come with the full library, the credit, and the flexibility to cancel anytime.
$750 /mo.
Standard
W H O I T ' S F O R
Marketers and comms pros who want consistent AI guidance without a heavy commitment.
WHAT's INCLUDED
One 60-minute or two 30-minute office hours calls each month
AI Best Practices Guide
AI templates and swipe file library
Call library with recordings and transcripts
$750 annual credit toward future trainings or services
Cancel anytime
AI templates and swipe file library
Call library with recordings and transcripts
$1,750/mo.
ALSO INCLUDES:
VIP
Marketers and comms pros who want hands-on support, including real review of work in flight.
INCLUDES EVERYTHING IN STANDARD, PLUS
W H O I T ' S F O R
Two 60-minute or four 30-minute office hours calls each month
As-needed email support
Review and written feedback on your AI materials
What happens after you subscribe
Step one. Welcome and onboarding.
You'll get a welcome email within 24 hours of subscribing. Inside, your booking link for office hours, access to the AI Best Practices Guide, the templates library, and the call recording library.
Step two. First office hours call.
Book your first call whenever it works for you. Most clients schedule within the first week. Bring whatever's on your plate. Strategy, a project, a tool you're trying to figure out.
Step three. Ongoing support.
Use your calls each month, email us between calls (VIP), and tap the library whenever you want. We adjust the support to fit the season you're in.
Frequently asked questions
Who is AI Concierge for?
Concierge is built for individuals. Solo practitioners, freelancers, consultants, and in-house pros who want direct access to someone who knows their field and AI.
If you're trying to figure out AI for
your own work, this is for you.
Can my team share a subscription?
Concierge is primarily built for one person. The subscription, the office hours calls, and the email relationship all flow through that subscriber. If your whole team needs
on-going AI support, set up a call to talk about the best way to get you what you need.
Can a colleague join my office hours calls?
Yes. Subscriptions are per person, but bring a colleague along if it helps the
conversation. Email support stays with you as the subscriber, but calls are a
flexible space.
What does VIP email support cover?
Quick questions, gut-checks, and document reviews. We reply within 2 business days. Anything that needs a longer conversation, we'll bring to your next office hours call. Most VIP clients send anywhere from 3 to 8 emails a month. If email volume picks up, we'll often suggest a call so we can work through it together faster.
How are office hours scheduled?
Use the booking link in your welcome email. Pick a time that works for you. Same
week, the following week, your call.
Can I switch tiers later?
Yes, any time. Upgrade mid-month and the prorated difference applies. Downgrade and the new rate kicks in next billing cycle.
What if I need more than VIP offers?
If you find you need more capacity than VIP gives, that's usually a signal we should
talk about something custom or whether AI Champion Program is a better fit.
Email us and we'll figure it out together.
When does the $750 credit expire?
It renews every year you're subscribed. Apply it to any future training, audit, or
service Austley offers.
Is there a minimum commitment?
No. Month-to-month, cancel anytime. The annual plan is just a discount option if
you want to lock in 10% savings.
Ready to put AI to work?
Less guessing. More doing. Pick your plan and we'll get started.
