Start with the real work.
We learn what you need to accomplish, where work gets stuck and what your team can take on. Then we agree on priorities, responsibilities and a useful scope.
About us
About Austley
Austley is a marketing and communications consultancy for teams building capability, navigating change and getting important work done.
We bring the craft and the working context together, with AI built in where it can help.
Marketing and communications teams are being asked to move faster, learn new tools and deliver more, often without more capacity. The challenge reaches beyond the next piece of content. It touches how decisions get made, how people work together and how the function supports the business.
Austley connects that bigger picture to the day-to-day. We understand the brief, the approvals and the competing priorities. That practical perspective shapes the advice, the training and the work we deliver alongside you.
We learn what you need to accomplish, where work gets stuck and what your team can take on. Then we agree on priorities, responsibilities and a useful scope.
People need room to ask questions, practice and help shape new ways of working. We meet teams at different levels of experience and make the work understandable and usable.
AI belongs where it serves the work. We consider accuracy, privacy and your organization’s guardrails, with human review and responsibility built into the approach.
Leah founded Austley after two decades in agency and in-house roles, leading marketing and communications across health tech, technology, government and nonprofits.
Her experience spans crisis communications, brand launches and enterprise change management. Having led both marketing and communications functions, she understands how the disciplines connect, and what it takes to move from a plan to work people can actually carry out.
That experience informs Austley’s approach to AI: start with the craft and the people doing it, then work out where the technology can help.
Leah also founded The MarComm Grind, a free community for marketers and communicators working with limited resources and ambitious goals.
Explore The MarComm Grind
From founders building a function to established teams rethinking how they work, we shape support around the challenge. That can mean focused guidance, hands-on help or leadership alongside your team.
Tell us what you’re working toward and where you could use a hand. We’ll talk through where Austley can be useful.
We work with marketing and communications teams whose function needs to do more, not just produce more.
Those who are building marketing and comms from scratch, with AI built into the foundation
Teams ready to move past AI for content production into AI as how the work gets done.
Companies rolling out AI across the enterprise, who need both the strategy and the change management
Leaders who want ongoing AI advisory for themselves, or coaching for the person leading AI inside their team
If you're building from zero, scaling a lean team, transforming an enterprise function, or leading AI inside one of those teams, we are a great fit.
We start with strategy and people, not tactics and tools.
Most AI work fails because someone tried to bolt the technology onto a function that wasn't ready for it. We do the foundational work first. We get the strategy clear, the people aligned, the workflows redesigned, and only then bring AI into the work in a way that actually sticks.
Practitioners helping practitioners. That's what we do.
Leah founded Austley after spending two decades inside the work. From agencies to in-house marketing teams. Leah's led marketing and communications functions across health tech, technology, government, and non-profits. She's owned everything from crisis comms to brand launches to change management at enterprise scale. The work that doesn't always make it into a headline, but determines whether a company actually moves.
What makes Leah's lens different is that she has led both marketing and communications functions. Most marketers don't fully understand comms, and most communicators don't fully understand growth. The two disciplines have always been more powerful together, and AI makes that even more true.
When AI started reshaping how marketing and comms teams work, Leah saw the same gap everywhere. The consultants showing up to help came from engineering backgrounds. They knew the tools but not the craft. Teams ended up with shiny systems and no one who could help them apply AI to the work that actually mattered. Austley exists to close that gap.
Beyond Austley, Leah founded The MarComm Grind, a free community for marketers and communicators navigating real-world challenges with limited resources and big goals. As a woman and minority-owned business leader, she is also committed to creating opportunities for underrepresented voices in marketing, communications, and AI.
Leah holds a BS in Communications Media from Indiana University of Pennsylvania, an MS in Public Relations and Marketing from the University of Denver, and an MBA from Louisiana State University. She is a two-time recipient of international Gold AVA Digital Awards, past President of PRSA National Capital Chapter, and was named one of PRNEWS' 2024 Top Women Entrepreneurs. She speaks at universities and mentors emerging marketing and communications professionals.
Our values
Five values shape how we show up, how we scope, and how we deliver.
Champion the underdog.
We work with brands and leaders who are often overlooked, underestimated, or under-resourced. We bring senior thinking and real partnership to teams who are used to being told they need to figure it out themselves.
Build boldly.
We don't wait for the safe move. We design new playbooks, name what is changing, and back the choices that will hold up over time.
Partner obsessed.
Your wins are our wins. We embed deeply, scope honestly, and stay accountable for outcomes, not just deliverables.
Move intentionally.
We work fast where it matters and slow down where it counts. Every choice is deliberate.
One team, big impact.
Marketing and comms work better together. So do internal teams and external partners. We act as one team with our clients, because that is when the work changes the business.
AI Transformation and Change Management
Roadmap, governance, and priorities for AI adoption at scale.
Help your people adopt AI without breaking the work.
Narrative and Growth Engine
Build a lean, agentic marketing and comms function.
Build brand and executive authority for the AI era.
Proven playbook for scaling with AI.
Fractional senior leadership helping to build and advise AI-forward teams.
AI ENABLEMENT AND TRAINING
From half-day to multi-day trainings, scoped to your team's AI maturity.
Ongoing coaching for the person leading AI inside your team.
One-on-one AI fluency for CMOs, CCOs, and senior leaders.
Your on-call AI partner for questions, second opinions, and ongoing thinking.
FULL SERVICE SUPPORT